Our commitment to excellence
Because we specialise in dementia care, we genuinely understand our residents’ vast and varied needs and are dedicated to ensuring they enjoy the best services available and the highest quality of life possible. We demonstrate this not only through the services we offer but through our commitment to excellence and continuous improvement.
Our complementary services, and activities and lifestyle program support this commitment to providing the best quality care and quality of life for our residents.
To ensure we consistently deliver excellence, we employ rigorous, regulated processes, which adhere to the residential aged care accreditation process and meet local, state and federal regulations.
To maximise the health, enjoyment and quality of life of people with physical disability, mental health issues and aged populations by providing quality individualised care of their choice and control.
To be the most excellent service provider for disability, mental health and aged care in Western Australia
- Excellence- to always perform to the highest standard and be professional in our approach
- Continuous Improvement- to be committed to continually improving all aspects of our service
- Teamwork and Inclusion-to work together with our residents and their families, colleagues and the wider community to achieve the highest quality service
- Respect- to show respect for the residents, their families and our colleagues in every aspect of our service
Living our Values
While it is one thing to make bold statements about values, at Guildford Village, we truly live them. We are customer-centric, and respect our residents’ privacy and dignity at all times. We support our staff and provide ongoing training to ensure we meet our superior standards in delivering resident care and safety – in everything we do. We collaborate with our community partners and service providers to ensure our residents enjoy the best quality of life possible.